Apart from any fair dealings for the purposes of private study, research, criticism or review, as permitted under the Copyright Act, no part of the Flickerbox website may be reproduced by any process without permission.
Introduction
Flickerbox is highly sensitive to the transmission and privacy interests of its users and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, Flickerbox has adopted the following Transmission Statement and Privacy Policy applicable to information about users that it acquires in the course of its business:
Acquisition of Information.
We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. When Credit Card Numbers are collected, we simply pass them onto the appropriate Financial Institution. We never permanently store complete Credit Card Numbers.
Transmission of Data
All data is acquired under 128-Bit SSL Security and only customers whose internet browsers support global 128-Bit encryption are able to use our system.
Restriction of Data
Flickerbox restricts its systems from those deemed to be in low risk countries. No person or computer located within our high risk country range has access to any Flickerbox payment systems.
Customer Sessions
All customer sessions with the secure Flickerbox Merchant Servers have a 15 minute timeout feature. After this time, the customer is required to reconnect to our system to re-gain access.
Our Employees and Privacy.
We train all of our staff about the importance of security and privacy. We give access to information about consumers only to those staff who require it to perform their jobs.
Security Measures.
We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
Disclosure to Third Parties.
We will provide individually identifiable information about consumers to third parties only if we are compelled to do so by order of a duly empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
Privacy and Our Business Partners.
When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
Flickerbox utilises a secure payment gateway for online credit card transactions provided by eWay. Our provider is reputable and processes online credit card transactions for companies in almost all industries in Australia and New Zealand.
All online credit card transactions performed on this site using the gateway are secured payments.
It is fully automated with an immediate response. No human intervention is required to complete this credit card transaction. This is far safer than providing your credit card to a waiter or a retail sales person. No record of your complete Credit Card Number is made available to Flickerbox.
All transactions are performed under 128 Bit SSL Certificate.
eWay has been certified by their processing bank.
eWay has been approved by many global banks.
eWay does not receive these funds; they are deposited directly with Flickerbox.
After ordering, you will receive an email confirmation from us containing your order details. We will normally confirm receipt of your order within a few minutes of ordering.
If for any reason you are not completely satisfied with your purchase we are happy to repair or exchange the goods. Please contact us so that we can resolve any problems.
We're happy to provide a refund where the goods purchased:
We won't provide a refund if
If the customer has had a reasonable amount of use from the goods, they may only have the right to a part-refund or repair.
Our refund policy complies with the recommendations of the NSW Office of Fair Trading.
We will not be responsible for parcels lost or damaged in transit.
If you have any further questions concerning our policies, please contact us:
Flickerbox Pty Ltd
PO Box 1185, Meadowbank NSW 2114
ACN: 131 608 145Email: enquiries@flickerbox.com.au